abm catering retains quality standard

abm catering has successfully passed its ISO 9001 audit, retaining its Quality Management Systems accreditation for both the catering service and Stoke City Football Club Training Ground.

This internationally recognised standard has been proven to improve a company’s image, processes, customer satisfaction, company culture and employee engagement.

“It is the prime objective of abm catering to provide and consistently achieve the highest possible standards of food and service,” said Clare Hanna, health and safety manager at abm catering. “We aim to ensure that we provide excellent meals that are flexibly designed to meet the needs and expectation of our clients and customers.

“Our quality goal is to continuously achieve these aims in the most cost-effective manner. We are committed to maintaining a quality system that complies with the requirements of ISO 9001:2008 and going forward with ISO 9001:2015.”

ISO 9001 is the international standard that specifies requirements for a quality management system (QMS). Organisations such as abm catering use the standard to demonstrate the ability to consistently provide products and services that meet the customer’s and regulatory body’s requirements.