Cardiff City FC introduces self-ordering technology

Levy UK + Ireland has introduced self-ordering technology at the Cardiff City Stadium. The ground, which has a capacity of over 33,000, will see kiosks added to traditional bar service.

Visitors can now order refreshments from 13 till counter points and 19 self-order units, which increases the number of order positions by more than 50%. Orders can then be picked up from three collection points. These improvements will speed up matchday service times, with fans being able to pre-order their half-time food and drink at the same time as pre-match refreshments.

James Wing, general manager at Cardiff City FC, said: “The introduction of self-order units in parts of the stadium is really exciting, and is just the start of technological developments across the ground. We hope this new, user-friendly experience will enhance fans’ day out at Cardiff City Stadium.”

Jane Byrd, managing director of Levy’s parent company Compass Cymru, added: “Technological enhancements at our venues like Cardiff City FC continue to improve the customer journey. We’re delighted to bring these new self-ordering kiosks to such a fantastic stadium.”

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